Shipping Policy

Orders are picked, checked and packed within a few business days of payment. Delivery times and carrier options vary by destination and season, and the available services with their estimated windows are shown at checkout before you confirm payment. Where the carrier supports it you will receive a tracking reference by email as soon as the parcel leaves our warehouse. If a parcel is delayed, held at customs or returned as undeliverable, contact us with your order number and we will trace it with the carrier and keep you updated until it arrives.

If anything here is unclear, or you need help with a specific order, send us a message through the Contact Us page and we will reply as soon as we can.